We collect only the information reasonably needed to respond to enquiries, process requests, provide support and maintain business records.
Scope of this policy
This policy applies to personal data submitted through Safe4Sign’s website forms, partner requests, demo requests, contact enquiries, support communications and related website interactions. Separate agreements may apply to customer software, hosted systems or other contracted services.
Information we may collect
Depending on the request, we may collect your name, mobile number, email address, firm or company name, structured address details, service requirement, message, enquiry timestamp and basic technical/security data such as IP address.
Where a requested service requires additional verification or documentation, those details are handled according to the applicable service process and commercial arrangement.
Why we use information
- Respond to enquiries and contact you about the request you submitted.
- Review partner applications, demonstrations, quotations and support needs.
- Provide, administer and improve contracted products or services.
- Maintain security, prevent abuse and preserve appropriate business records.
- Meet applicable legal, regulatory, accounting or dispute-resolution obligations.
Sharing and service providers
Information may be shared with service providers, technology vendors, professional advisers or applicable licensed Certifying Authorities when reasonably necessary to fulfil the service you request. Safe4Sign does not sell personal data for advertising purposes.
Security and retention
We use reasonable administrative and technical safeguards appropriate to the nature of the information and service. Records are retained for as long as reasonably required for the stated purpose, support, legitimate business records, legal obligations or dispute handling, after which they may be deleted or de-identified where appropriate.
Your requests and grievances
Subject to applicable law and any lawful retention requirement, you may contact us to request correction or updating of inaccurate information, ask about information associated with your request, request erasure where applicable, withdraw consent for future contact, or raise a privacy grievance.
Cookies and website operation
The website may use essential cookies or similar storage required for session security, form protection and normal website operation. If optional analytics or marketing technologies are introduced, this policy and any applicable consent mechanism should be updated accordingly.